The Role of category labeling in categorization and evaluation of new products

dc.contributor.authorYıldırım, Pınar
dc.date.accessioned2022-02-11T06:26:41Z
dc.date.available2022-02-11T06:26:41Z
dc.date.issued2020
dc.department[…]en_US
dc.description.abstractAbstract: Purpose – The purpose of this study is to analyze how consumers react to new products that do not fit into any existing product categories in their minds and how the category label provided for the new product helps them understand and categorize it. It intends to discover how consumers' attitudes, purchase intentions, and expected benefits from a new product are shaped when they can categorize the product versus when they cannot. The drink "cider" is chosen as the new product subject to the study. Although the imaginary cider brand in the study contains three percent alcohol, it is labeled either as a soft drink or an alcoholic drink. Another aim of the study is to test whether consumers' categorization decisions are affected by the labels and cues provided in the advertisements although more suitable categorizations are possible. Design/methodology/approach – (2 x 2) ANOVA is run on 350 participants. Category label is manipulated with a 2 (soft drink schema ad with no label indicated- alcoholic drink schema ad with no label indicated) x 2 (soft drink schema ad with soft drink label indicated- alcoholic drink schema ad with alcoholic drink label indicated) between-groups design. Findings – When faced with a new product, consumers categorize the product in the direction of the label provided in the advertisement and away from other more likely categorizations. Although the cider brand contains three percent alcohol, when it is labeled as a soft drink, it is categorized as a soft drink. Consumers who are uncertain about cider's product category showed lower attitude towards the product and purchase intention scores than consumers who are more confident about their category decisions. Discussion – When a new product is introduced into the market, the product's marketing communications should clearly define the product, its product category, its benefits, and usage situations. The label and cues given in the advertisements will help consumers to place the product into a category indicated by advertisements. Providing a label also helps consumers to have a positive attitude towards the product and increases its chance of trial.en_US
dc.fullTextLevelFull Texten_US
dc.identifier.doi10.20491/isarder.2020.1046en_US
dc.identifier.issn1309-0712
dc.identifier.trdizinid412620en_US
dc.identifier.urihttps://hdl.handle.net/11411/4449
dc.identifier.urihttps://doi.org/10.20491/isarder.2020.1046
dc.identifier.urihttps://search.trdizin.gov.tr/yayin/detay/412620en_US
dc.indekslendigikaynakTR-Dizinen_US
dc.issue4en_US
dc.language.isoenen_US
dc.nationalInternationalen_US
dc.numberofauthors1en_US
dc.pages3369 - 3382en_US
dc.publisherJournal of Business Research-Türken_US
dc.relation.ispartofJournal of Business Research-Türken_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectNew Producten_US
dc.subjectCategory Labelen_US
dc.subjectCategorizationen_US
dc.subjectAttitudeen_US
dc.subjectPurchase Intentionen_US
dc.titleThe Role of category labeling in categorization and evaluation of new productsen_US
dc.typeArticleen_US
dc.volume12en_US

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